We recommend booking your tour at least 3-4 months in advance, especially for peak season (June-September). Popular destinations and custom tours may require even earlier booking. However, we do our best to accommodate last-minute bookings when possible.

Our standard cancellation policy allows for a full refund if cancelled 30 days or more before the tour date. Cancellations between 15-29 days receive a 50% refund. Cancellations within 14 days of the tour date are non-refundable. Special terms may apply for custom tours or peak season bookings.

Yes, we strive to make our tours accessible to all travelers. Please inform us of any dietary restrictions, mobility concerns, or other special requirements when booking, and we'll work to accommodate your needs. For specific accessibility questions about particular destinations, please contact us directly.

The UK weather can be changeable, so we recommend packing layers regardless of season. A waterproof jacket is essential year-round. Comfortable walking shoes are a must for our tours. We provide a detailed packing list specific to your tour and season upon booking confirmation.

Yes, we can arrange guides who speak French, German, Spanish, Italian, Japanese, and Mandarin for private tours. Please request your language preference at least 6 weeks in advance to ensure availability of a qualified guide. Additional fees may apply for certain languages.